Training Videos
Vigillo Knowledge Bank

Extracting wisdom from complex data.

Understanding complex new CSA scores is the key to understanding and managing fleet safety today.

The Vigillo suite of CSA scorecard products drill down fleet scores by violation, BASIC, driver, and root cause. Each scorecard presents information critical to improving fleet safety in a graphical, actionable, easy to understand format.

The following Vigillo webinars walk you through the Vigillo scorecard system pointing out ways fleets can best take advantage of the tools. By turning complex data into actionable information, Vigillo is helping over 2,000 carriers and over 650,000 drivers take control of their fleet safety.

Demystifying CSA: Vigillo Video Learning Series

We offer these training videos so that you can get a look at what information is offered in the entire CSA Carrier & Driver Scorecard and will also provide focus on the top section of the scorecard covering BASIC Categories, Non-OOS Violations and Interventions. Once you're done viewing these, you'll gain a clear understanding of the behavior patterns and risk factors that directly impact you, your drivers, and your business. We will also go over commonly asked questions about this information. You can pause the videos and watch them at your own pace.

Vigillo Benchmark Scorecard

Vigillo Benchmark Part 1 Vigillo Benchmark Part 1 (10:28)
We're excited to deliver the industry's first and only safety benchmarking scorecard. The Vigillo Benchmark Scorecard allows you to compare your fleet's roadside inspection performance against different groups of carriers that you choose within Vigillo's customer base of nearly 2,000 carriers nationwide.
Vigillo Benchmark Part 2 Vigillo Benchmark Part 2 (7:19)
This video continues the detailed walkthrough of the Vigillo Benchmark Scorecard.

CSA Carrier & Driver Scorecard

CSA Carrier & Driver Scorecard Overview CSA Carrier & Driver Scorecard Overview (13:51)
This video provides an overview of CSA covering the BASIC’s, non-OOS vs. OOS, Interventions, both CSMS and DSMS methodology for carrier and driver information, and frequently asked questions about CSA. All of this information is presented in a graphical scorecard with real data that is intuitive and easy to understand.

CSA BASIC Details (non-Crash) CSA BASIC Details (non-Crash) (6:12)
In this video, we take a look at one specific BASIC, see high level carrier information, and review which violations and which drivers are most responsible for the points in this BASIC. At the top of this scorecard, we will see a description of this BASIC and example violations for a fictional company, Taber Mountain Trucking.

CSA Crash BASIC Details CSA Crash BASIC Details (9:37)
This video focuses on the Crash Indicator BASIC, including the CRASH Indicator and detailed information about the past 36 months of crashes, and how those crashes affect individual driver scores.

Measures By BASIC Measures By BASIC (4:00)
This video focuses on the 'By BASIC' tab. You will see how a carrier’s CSA scores are computed under CSA for each of the 7 BASICs, key differences among these BASICs, and actionable items to improve carrier scores.

Measures By Violation Measures By Violation (4:04)
This video focuses on the 'By Violation' tab, which lists all violations a carrier has accrued over the past 24 months and ranks them from highest point total to least.

Specific Violation Details Specific Violation Details (3:20)
This video focuses on the detail scorecard page, which shows every occurrence of a specific violation, starting with the most recent at the top, and listed across by date, inspection state, and report ID.

Rank By Driver Rank By Driver (8:46)
The 'By Driver' tab lists all drivers that have had an inspection, violation, or crash within the past 36 months with a carrier's DOT number. These drivers are ranked from worst to best within the fleet, with all inspection, violation, and crash details accessible.

Driver Scorecard Summary Driver Scorecard — Summary (8:46)
Driver scorecards are current as of the last monthly FMCSA SafeStat update, and use the past 36 months of data to present insight into various driver issues as they impact business. Each driver scorecard shows percentile rank as compared across a carrier.

Driver Scorecard By BASIC Driver Scorecard — By BASIC (8:13)
This section shows how an individual driver’s CSA scores are computed under CSA for each of the seven BASICs—Unsafe Driving, Improper Loading/Cargo Securement; Crash Indicator; Fatigued Driving; Controlled Substances/Alcohol; Driver Fitness; and Vehicle Maintenance—and key differences among these BASICs.

Driver Scorecard Safety Event History Driver Scorecard — Safety Event History (6:34)
The Safety Event History section shows the detail for all inspections, violations, and crashes, and how the CSA points for an individual driver’s safety event history are computed under CSA, along with common questions.

Driver Scorecard — Maps Driver Scorecard — Maps (2:08)
This section shows a U.S. Map with four views of safety data—CSA Points, Inspections, Violations, and Crashes—for a specific driver under CSA. States are color-coded based on the amount of violations, which provides a visual snapshot of where problems are occurring.

CSA Inspection Root Cause Scorecard

Root Cause Carrier Scorecard #1 Root Cause — Carrier Scorecard #1 (4:18)
This first section introduces the CSA Inspection Root Cause Scorecard, and looks at the carrier's aggregate numbers of inspections and inspection-related negative outcomes, as well as the high-level root causes for carrier inspections.

Root Cause Carrier Scorecard #2 Root Cause — Carrier Scorecard #2 (4:54)
In this second tutorial, we define the driver-controllable root causes in order to gain a high-level view of their impact on important carrier measures, such as violations, CSA Points, increased expenses and lost time.

Root Cause Carrier Scorecard #3 Root Cause — Carrier Scorecard #3 (3:55)
The third section covers inspection and root cause related information for individual drivers. You will learn how to view number of inspections based on speeding, observable defects, and ISS-D or other root causes, as well as how those inspections translate into CSA points.

Root Cause Driver Scorecard #1 Root Cause — Driver Scorecard #1 (4:33)
In this section, we will look at a specific driver's aggregate numbers of inspections and inspection-related negative outcomes, as well as the high-level root causes for a particular driver's inspections over time.

Root Cause Driver Scorecard #2 Root Cause — Driver Scorecard #2 (4:57)
In this section, we review the Individual Driver Inspection Root Cause Overview, where you can define and see impact of root cause of driver-controllable behavior on important carrier measures, such as violations, CSA Points, increased expenses and lost time.

Root Cause Driver Scorecard #3 Root Cause — Driver Scorecard #3 (4:37)
Detailed information and timelines about a specific driver's history, focusing on the root causes for inspection and the outcomes those inspections create—from CSA points to time and money lost.

CSA Map Scorecard

CSA Map Scorecard CSA Map Scorecard (2:26)
The map view provides a high-level visual snapshot of various data points, which informs readers of trends and potential warning areas. Using eleven different safety measures, each of which are updated on a monthly basis, provides current information on activity and allows users to drill down into particular items of interest or concern.

Custom Groups Scorecard

Custom Groups Scorecard Custom Groups Scorecard (13:05)
The Vigillo Custom Groups Scorecard allows you to easily see any groupings in your organization -- such as district, region, terminal, driver status, or any other group you want -- and see how each group is doing in the seven BASICs and other key safety metrics.