Better Preparation. Quicker Response.

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Risk Management with Vigillo - Solutions

         Solution Data Sheet   

Vigillo's software solution automates Risk Management Preparation and Response.

Preparation through Vigillo keeps your company protected from the many high-risk situations encountered by operating truck fleets. Problems are identified and addressed before they occur and all employees become participants in a culture of measurable, pro-active Risk Management. Response to risk events is automated through the production of a Response Portfolio containing all appropriate documentation required for the event.

Vigillo Programs

A Vigillo Program is a comprehensive approach to a Risk Management topic.

Vigillo prompts Program participation and tracks Program completion by all relevant employees specified by role, location or group. The result is worry-free Risk Management.

Vigillo’s Programs are constantly growing to better manage risk due to three contributing factors:

  • The Vigillo Expert Community
  • Client Developed Content
  • Community Sharing Feature

Programs consist of five components

Policy +

Setting policies is the first step in Risk Management. Vigillo tracks and documents that employees have read and accepted your policies. A Policy is a written statement detailing the company’s official stance on the topic at hand. Vigillo enforces a process of acknowledgement where employees read and declare their understanding and acceptance of the stated policy by electronic signature.

Forms +

Forms provide a valuable channel for employees to communicate up the corporate ladder. While Programs are in general about communicating information to employees, Forms are the way employees communicate back. Forms carry business rules and logic to ensure the appropriate information is entered and routed to appropriate employees in your organization – or outside advisors if so selected.

Training +

Use training to regularly reinforce company policy or outside State and Federal regulations. Training is an organized presentation of information relevant to the Program topic. Vigillo supports a wide spectrum of training formats including in-person courses, video trainings and online courseware training. Vigillo allows you to schedule, track and notify employees and managers about all training requirements.

Assessment +

Assessments evaluate the effectiveness of training. Assessments are a critical component of a well-designed Program. Assessments can take whatever form is most appropriate for the Program, but will most often be true/false or multiple-choice quizzes. Assessments are useful for testing and documenting the understanding of material that employees have stated they understand, adding an additional layer of protection. Assessments can also be configured as employee surveys to “take the pulse” of your most valuable assets: people.

Helpful Resources +

Review supplemental material from the Vigillo Expert Community or related organizations. This Program section includes informational material that may not require a signature or assessment, but does call for organized tracking, updating and filing. This can include anything you wish to add. Common examples include newsletters, RSS feeds and bulletins, video messages from management, PowerPoint presentations, slideshows, etc.

 
Programs +
  • DOT/FMCSA
  • Drug & Alcohol
  • HAZMAT
  • Homeland Security
  • Accident Response
  • Insurance Issues
  • Document Retention
  • Employment Practice
  • Independent Contractor/
    Owner Operators
  • OSHA
  • Workers Compensation
  • EPA
  • Freight Claims Management
  • Collection Practices
  • Trade Secrets
  • Emergency/Disaster Plans
Reports +

Response Portfolio

  • Collection of reports and other documents related to specific response.
  • Generated in a format that is easy to print and mange (e.g. pdf).
Compliance Measurements
  • How compliant is a user/group/company in a given program?
  • How compliant is a user/group/company in all assigned programs?
  • How has user/group/company compliance level changed over time?
Data Integrity
  • Users not in the org chart.
  • Users not assigned to any groups.
  • Groups not assigned any programs.
  • Programs with no components.
  • Programs that don’t have the components specified when they were created.
  • Programs not assigned to any groups.
  • Users missing required information.
Data
  • Total Programs.
  • Total Policies, Trainings, etc.
  • Total Programs over time.
  • Total Policies, Trainings, etc. over time.
  • Total Groups.
  • Total Users.
  • Total/Available licenses.
User Statistics
  • Employee turnover rate for a given period.
  • Employee turnover rate over time.
Workflow Statistics
  • Items currently in workflow process.
  • Average time to finish workflow.
  • Average time to finish workflow over time.
  • Average time for person to handle their part of workflow.
Policies
  • Policies viewed but not signed.
  • Track the signature percentage of specific policies.
  • Track the signature percentage of specific users.
Training
  • Users assigned to take an online training but haven’t started.
  • Users that started an online training but not finished.
  • Users scheduled for offline training but didn’t show up.
  • Available training (on and offline).
Assessments
  • Pass/fail statistics for assessments.
  • Frequently missed questions
  • Group pass/fail statistics
System Usage
  • User logins per day/week/month/etc.
  • User logins/usage trends over time.
  • Alerts per day/week/month/etc.
  • Alerts trends over time.
  • Notifications per day/week/month/etc.
  • Notification trends over time.
  • Responsiveness to alerts
  • Percentage of users logging in during given time period.
Cross Company Information
  • Rank of company risk Vs all other companies using Vigillo.
  • Rank of company risk Vs companies of similar size or makeup.
  • Overall usage of Vigillo versus all other companies.
  • Overall usage of Vigillo versus companies of similar size or makeup
Features +
Setup/Implementation
  • 30-day free trial account
  • Fits any size company
  • Custom Site Creation to match your brand
  • Easy, non-technical setup: import employees, assign programs, go!
  • Auto-Generates Org. Chart
  • Assigns employees to Groups (location, role, jurisdiction, custom)
  • Graphical User Interface
  • Drag and Drop simplicity
  • Import your Risk Library
  • Select from Vigillo Library
  • Supports all MS Office documents
  • Supports Video and Audio files
  • AICC & SCORM courseware compatible
  • Programs can recur automatically on any timetable
  • 100% browser based, no software to install
  • Vigillo support is free
  • Communicates via email, text message, voice call, or pager
Preparation & Launch
  • Simple Employee Interface
  • Use existing in-house documents
  • Select from Vigillo’s extensive Library (free & fee)
  • Drag & Drop Program construction tool
  • Program Approval enforced
  • All Program tracking is automatic and real time
  • Record Retention rules enforced
  • Dashboards reveal “risk red zones”
  • Alerts and Notifications broadcast automatically
Monitor
  • Reports and Dashboards reveal gaps in the library
  • Non-action is flagged and reported
  • Consistent employee communication
  • Gap filling suggestions are offered
  • Record retention rules enforced
  • Version Control (programs & documents)
Response
  • Reports and Dashboards
  • Management receives regular reports via email
  • Alerts and Notifications on critical events
  • Pre-defined critical event workflows
  • Response Portfolio’s compiled
Security/IT
  • No equipment to buy
  • No software to buy and install
  • No servers to maintain
  • No backups to perform
  • Updates are transparent and free
  • No access to tamper with data from within the company